Customer Testimonials

"Thanks again NR Awnings"

I just wanted to say how unbelievably helpful NR Awnings was when my Dad passed away unexpectedly just 2 weeks after buying an awning (among other things!) from you - NR accepted the items back and offered a refund and it was so stress-free - not something that occurs that often these days when trying to return goods, particularly when there was nothing wrong with the product.

Thanks again NR Awnings,
Penny Bland
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"WHAT SERVICE"


My awning arrived within two days of ordering
it's a pity all firms cannot be as good as you thankyou for your excellent service.
                

 Mr David J Hobbs
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"I would recommend you to everyone
"

Hi,
I just wanted to thank you for your excellent service, phoned up and ordered an awning at 8am on wed morning, the very friendly person I spoke to said that the awnings were still being made and he would send out as soon as possible, I then received this at 9am the following morning. An excellent quality product at a fantastic price and top class service.
I would recommend you to everyone
thanks again
J.Cottrell


THANK YOU - for a high quality product

Unfashionable as it is nowadays to write letters (emails) of thanks I felt I really must put finger to keyboard in praise of your product. I bought a Sterling awning from you back in 2004 for my 11ft Lunar Meteorite Caravan and have just returned from another 20 night holiday. Since purchase, the awning has been used for a total of 164 nights – 142 of which have been spent on a coastal farm in North Cornwall with winds ranging from calm to 40mph.

It’s been subjected not only to high winds but also torrential rain and, occasionally, temperatures of 30oC.
It’s never leaked or shown any sign of blowing away.
It’s easy to erect & dismantle – providing the wind isn’t too strong.
It fits easily into the storage bag.
All the zips still perform well & It still has all the original elastic peg hooks, pegs, guy ropes, curtains, steel poles, etc.
At 7 years old it still looks and performs like new.

Thanks for a high quality, British product – which I’m sure will outlive my 23 year old caravan.

 All The Best

Paul Chapman


Thank You

Hi

I just wanted to let you know that having ordered a Pullman awning from Somerset Caravans on Wednesday it arrived yesterday. That is 24hrs from order via dealer to my door. Amazing. I am so impressed with the quality of your service  I felt it right and proper to e-mail a big thank you. I also checked the contents last night, erected and labelled the frame and everything that should be there appears to be so. It’s is so refreshing to deal with a company that delivers in every sense of the word. I look forward to using the awning for the first time soon.

Once again many thanks.

Peter Jarrold


Quality Product and Excellent Service

Dear NR Awnings,
 
I recently purchased an NR Pullman Awning to fit our son's Hobby Prestige 560UFE.  We took advantage of the
'scrappage' deal, trading in his old Trio Porch Awning to secure the refund, and I must thank you for the rapid
and efficient delivery and collection service you provided, along with the helpful and friendly customer service in
selecting the correct size and arranging everything for us.  My son's family are really pleased with their new
NR Pullman Awning, and everything went very smoothly, including the refund as soon as you received the old
awning from my son.  So well done, and many thanks.
 
Kind regards,
 
Haydn Moston

Exellent Service!

Hi......I would like to thank everone concerned in sendingmy order out so quickly. I couldn't believe it, ordered at noon yesterday, and delivered today at around 2.0 pm... that is wonderful service, thank you again.

j.Keith Brierley


My Pullman purchase

I have received my new NR Pullman awning and can report I am extremely pleased with my purchase. Super workmanship quality material, and the little touch of colour coding kit just shows how much thought has gone into the product. I have owned an NR Napoli for the last 14 years and its still as good as when I took it out of the bag for the first time. Naturally when I changed my van I need a bigger awning so there was no need to shop around I had already had experience of the best.

Thank you very much
Kindest Regards

Gordon Lambert


Quality

Dear Sir or Madam
Could you be so good to pass this e-mail onto your Sales Director as I feel it would be beneficial in the fact that your customer is totally satisfied, not only with the quality of the product that you offer, but the back up service given.

Nowadays people are quick to complain but not so quick to compliment. We have enjoyed the quality of 1 of your Pullman awningsfor approximately 2 yearsand it has seen some adverse weather conditions. Recently, we purchased additional equipment from yourselves and found 1 part damaged and 2 pieces missing on arrival. We contacted yourselves and were handled very professionally and courteously by your staff, something that I am not used to, being in business myself.

Not only is the quality of your products a credit to you, but also the attitude thatyour staff have, a very rare quality nowadays. We wish NR Awnings and its staff all the sucess it deserves and when on caravan sites, when discussing awnings, we have always promoted your products. Now on any discussions we can also compliment your staff.

Thank you for your attention in this matter and hope that your staff realise that customers do appreciate their attitude and quality of product.

Yours faithfully

Mr Alaistair Glen